At SuviTrends India, we strive to make sure that you have the best experience while purchasing our products. Despite our best efforts to keep our customers happy, there are times when you might feel the need to return your product for circumstances beyond your or our control.
To ease that process and to give a better understanding about cancellation, we have given our Cancellation policy here. If you have any question with regards to it, please feel free to reach out to us at firstname.lastname@example.org
Q: Can I cancel my order in case I change my mind after ordering?
A: Yes, you can choose to cancel all Non-Ready to Ship products. We could initiate 100% refund, only if you cancel the order before it is handed over to our delivery partner. Please be informed that Ready To Ship orders are not eligible for cancellations as they are despatched within 48 hours of the receipt of order.
Q: What if I cancel my order after it gets despatched?
A: 1) Well, we have a provisions for that too. But do remember that orders cancelled after the despatch are dealt with on a case-to-case basis by our team depending on the degree of process completion.
2) Please be informed that it takes a maximum of 2 business days post the receipt of your cancellation request for us to cancel your order, and send you the notification via e-mail.
last updated: 07/07/2022